Support
Help with Moxie.
Direct support from the app's maker.Email support
For installation, local-proxy setup, provider connections, account issues, licenses, billing questions, bugs, or feature requests.
[email protected]Before you write
Include your Moxie version, macOS version, the provider you are connecting, and what you expected to happen. For purchase questions, include the non-sensitive details from your Polar receipt.
Keep secrets private
Never send API keys, OAuth tokens, recovery codes, exported backups, or private prompts in an email. If logs are needed, remove secrets and request content before sending them.
Updates and compatibility
Moxie requires macOS 12 or later. The app checks for signed updates in-app. If an update or provider connection fails, include the exact error message in your support request.